Last updated: 6 October 2026

Who I am

Virtual Anett is operated by Anett Nagy, based in Wallingford, UK. I am responsible for deciding how your personal information is used.

You can contact me about this policy at [email protected]

Information I collect

If you use the enquiry form, I may collect your name, email address, phone number and the information you include in your message.

If you become a client, I may also use business contact details and information you provide that is needed to arrange and deliver the services you request, communicate with you and issue invoices. Payments are made by bank transfer; this website does not take card payments.

When you visit the website or use the enquiry form, the website platform and Google reCAPTCHA may process technical information, such as your IP address, browser or device information, and information used to help protect the site against spam or misuse.

How I use your information

I use personal information to:

• reply to enquiries and discuss requested services;

• provide and manage services you have agreed to;

• communicate with you and issue invoices;

• keep appropriate business and financial records; and

• protect the website and enquiry form from spam, fraud or misuse.

I use the information where it is needed to take steps you request before entering into an agreement, to perform an agreement with you, to meet legal obligations, or for legitimate interests such as responding to business enquiries and protecting my website.

Who I share information with

I may share relevant information with service providers that help me run the website, receive messages, provide services or maintain business records. These may include UENI, Google reCAPTCHA, my email provider and accounting or financial service providers.

I do not sell your personal information. I may disclose it if required by law.

Cookies and similar technologies

The website platform and Google reCAPTCHA may use cookies or similar technologies to operate the site and protect forms from misuse. The ICO’s guidance explains that analytics cookies may require consent. ICO cookie guidance

How long I keep information

I keep enquiry information only for as long as needed to respond and maintain a reasonable record of the conversation. If you become a client, I keep service and invoice records for as long as needed to provide the services, meet legal record-keeping obligations and resolve any disputes.

Your rights

Depending on the circumstances, you may have the right to ask for access to your personal information, correction of inaccurate information, deletion or restriction of its use, or to object to certain uses. You can contact me at [email protected] to make a request.

You can also complain to the Information Commissioner’s Office.

Changes to this policy

I may update this policy when my practices or legal obligations change. The latest version will appear on this page.